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Privacy Policy

Privacy Policy

1. Introduction

Tactical Electric (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

2. Information We Collect

  • Personal Information: We may collect details such as your name, address, phone number, and email address when you contact us, request a service, or submit an estimate request.

  • Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, pages visited, and device identifiers.

3. Use of Information

We use the collected information to:

  • Provide, manage, and improve our services.

  • Communicate with you regarding your inquiries, service requests, and appointments.

  • Enhance our website experience and analyze user behavior.

  • Comply with legal obligations.

  • Send appointment reminders, account notifications, and relevant non-marketing information.

4. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist in business operations, such as scheduling, payment processing, and website hosting.

  • Legal Authorities: If required by law or in response to legal requests.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access control protocols.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. When no longer needed, your data will be securely deleted.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal information, subject to legal constraints.

  • Opt-out of non-essential communications at any time.

8. Mobile Information Sharing

No mobile information will be obtained from or shared with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties. You can opt out of messages by replying “STOP” at any time. For more information, reply “HELP.” Message and data rates may apply, and message frequency varies.

9. Compliance with Regulations

Tactical Electric complies with applicable privacy laws, including but not limited to:

  • The California Consumer Privacy Act (CCPA)

  • The General Data Protection Regulation (GDPR) (if applicable to users outside the U.S.)

  • The Telephone Consumer Protection Act (TCPA) regarding SMS communications.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Phone: 208-617-3166

  • Website: TacticalElectric.com

  • Mailing Address: Serving Kootenai County & Spokane

Tactical Electric is a veteran-owned and operated electrical service provider, prioritizing attention to detail, quality installations, and customer satisfaction.